Following are the terms and conditions apply to all contracts and all work undertaken by Credible Solution for its clients.
  • First request for a quote.After the acceptance of quotation the clients will be seemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
  • A 60% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work.
  • The remaining 40% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses.
  • We reserve the right not to commence any work until the deposit has been paid in full.
  • The 25% deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement.
  • The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.
  • You must supply all materials and information in a written form via email required by us to complete the work in accordance with any agreed specification.
  • No verebal discussion would be included.
  • If there is any delay in supplying materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.
  • We are delighted to offer you the chance to make varaiations to the design.
  • However, we have the authority to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.
  • However any major deviation from the specification will be charged at the rate of $150.00 per hour.
  • On completion of the work you will be informed and have the chance to review it.
  • You must notify us in writing of any unsatisfactory points within 3 to 4 days of such notification.
  • Any of the work which has not been reported in writing to us as unsatisfactory within the 4 day review period will have been approved. Once approved work cannot subsequently be rejected and the contract will be seemed to have been completed and the 40% balance of the project price will become due.
  • If you reject any of our work within the 4-day review period, or not approve subsequent work recorded as being unsatisfactory, and we acts reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.
  • Upon completion of the 4 day review period, we will invoice you for the 40% balance of the project.
  • Credible Solution services should be used only for lawful purposes. The clients must agree to indemnify and hold credible solution company for any harm activity and claims .
  • Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.
  • We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practice.
  • The clients reatins the copyright to ther data ,files and graphic logos provided by the clients .The clietns must obtain permissions and rights to use any information or files.
  • If the graphic is used,it will be designed to fit in with the overall site design .If the customers requests that the design credits be removed,a normal fee of 5%of the total will be applied.
  • Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages.
  • Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing.
  • The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within 5 days.
  • Credible Solution hereby excludes itself, its Employees and or Agents from all and any liability from:
  1. Loss or damage caused by any inaccuracy;
  2. Loss or damage caused by omission;
  • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site;
  1. Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.
  • We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.
  • You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.
  • You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.
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